Call Center Representative

Austin, United States

Do you enjoy helping people? Have you ever been interested in working in a call center or the finance/banking industry? Do you consider yourself to be a positive person willing to go above and beyond for others? Have you ever worked in customer service before? 

If the answer to these questions is yes, you might be an excellent fit for our call center representative position. 

Currently, Austin Staffing is hiring entry-level call center representatives for a Texas Banking establishment. In this position, you will be responsible for providing top-notch customer service to bank members via inbound phone calls. It is important to this company that you have a true passion for helping others. 

Additional Job Details: 

  • Educate members on the bank's products and services.
  • Process basic financial transactions: transfers, check orders, loan payments.
  • Relay accurate information in a timely and professional manner. 

Perks of the Job: 

  • Hourly compensation ranging from $14-$16 an hour based on experience.
  • Detailed training and continual coaching for professional development. 
  • A meaningful and supportive team. 
  • Full insurance benefits, Sundays off, and ten paid holidays per year. 
  • A fun work environment, occasional potlucks, and team themes/challenges. 

Skills and Experience you Need:

  • Six months to a year of call center/contact center experience.
  • Professional phone etiquette. 
  • A willingness to learn and a strong work ethic. 

Skills that would be Nice:

  • Previous call center or finance/banking experience. 
  • Bilingual in Spanish (verbal and written)

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