Customer Care Rep

Austin, United States


Customer service representative job description template

Austin Staffing, Inc. is hiring for Customer Care Reps in North Austin! This great Temp-To-Hire opportunity takes place within a very nice call center setting and is ideal for high performers who have a passion for helping others achieve their goals! In this position, you will assist customers via phones, email and chat communication channels in the most courteous and professional manner possible.

If you meet our criteria and are seeking long term employment, then ASI looks forward to speaking with you!
Starting pay is $14 hr.
Desired Qualities:
• Customer service – be warm, personable, courteous, and solution-focused
• Commitment to Excellent Attendance
• Multi-tasker
• Great organizational skills with strong attention to detail
• Excellent problem-solving skills
• Ability to thrive in a fast-paced environment with moderate to heavy customer service traffic
• Internet and computer savvy
• Hustle and urgency without sacrificing customer service
• Ability to effectively communicate across all departments
• Reliability, consistency, and commitment to team goals.

Qualifications:
• Meet team goals with consistency
• Commitment to meet and improve upon targeted company metrics
• 1-year call center experience
• Must be able to type 40+ wpm with accuracy
• Must be available to work a full-time schedule

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