HVAC Counter Sales

Austin, United States

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Job Description:

Austin Staffing, Inc. is seeking a mechanically inclined Sales Associate who possesses excellent customer relationship skills both via phone and in person. This is a temp to hire position with a national company in the North Austin area. Starting salary is $15

Overview of Duties:

-Provide helpful and friendly customer service both in person and over the phone

-Determine necessary replacement parts through both visual inspection and verbal description of the original part

-Assist customers with the placement of orders

-Address customer complaints with tact and professionalism

-Recommend parts or products to customers; answer questions with a demonstration of expertise

-Build and maintain an up-to-date knowledge of HVAC requirements and products

-Research product database to find out stock levels and determine which part is best for the customer

-Process customer transactions

-Guide customers through the warehouse and assist in picking parts and loading vehicles

-Assist in maintaining the cleanliness and neatness of the showroom, and make sure it remains well-stocked

-Assist with customer training for new product lines


-A HS Diploma or GED

-Experience working in the HVAC field or the ability and willingness to learn the profession; experience in inside/over the counter sales preferred; retail sales experience in hardware or appliance stores would be applicable

-Comfortable speaking with a diverse customer base both in person and over the phone

-Able to display energy and positivity when speaking with customers

-Able to read and write reports, invoices, and purchase orders

-Able to learn and maintain a solid working knowledge of multiple product lines

-Able to perform basic mathematical functions and run a Point-of-Sale machine accurately

-Experience with Microsoft Excel and comfortable working with computers and learning new programs

-Able to lift 50 pounds

-An Associate's or Bachelor's degree, a technical certification in the HVAC field, and the ability to speak Spanish are all a plus but not required

Austin Staffing, Inc is an Equal Opportunity Employer. It is their policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.