Tech Support Representative

Austin, United States


Austin Staffing, Inc. is hiring for Tech Support Reps Reps in Central Austin! This great Temp-To-Hire opportunity takes place within a growing global call center setting and is ideal for high performers who have a passion for helping others achieve their goals! In this position, you will responsible for assisting and providing tech support for end-users of a mobile app.



If you meet our criteria and are seeking long term employment, then ASI looks forward to speaking with you!


Starting pay is $17 hr.


Desired Qualities:


Customer service mentality – be warm, personable, courteous, and solution-focused

Commitment to Excellent Attendance

Multi-tasker

Curious and eager to learn new processes

Great organizational skills with strong attention to detail

Excellent problem-solving skills

Ability to thrive in a fast-paced environment with moderate to heavy customer service traffic

Internet and computer savvy

Share clients feedback to the team of developers to promote improvements of the service

Hustle and urgency without sacrificing customer service

Ability to effectively communicate across all departments

Reliability, consistency, and commitment to team goals.

Qualifications:


Meet team goals with consistency

Commitment to meet and improve upon targeted company metrics

1 year call center experience

Must be able to type 40+ wpm with accuracy

Must be available to work a full-time schedule


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